Priority updates are designed for urgent announcements and require employee acknowledgment before they can proceed within the app. This guide covers how to create, manage, and track Priority Updates.
1. What Are Priority Updates?
Priority Updates are high-importance posts used for urgent or essential communications. When a Priority Update is posted:
Employees receive an in-app pop-up notification that cannot be closed without acknowledgment.
Notifications ensure immediate visibility for critical messages.
Admins can track who has acknowledged the message.
2. When to Use Priority Updates
Use Priority Updates for:
Policy Changes – Announcing updates to company policies that require confirmation.
Urgent Alerts – Safety notifications, system outages, or emergency instructions.
Compliance Requirements – Messages that employees must read and acknowledge.
Company-Wide Announcements – Essential updates that impact all employees.
3. Creating a Priority Update
Navigate to the Feeds section in Carerota.
Click What are you thinking?, then select Priority Update.
Enter the title and message of your update.
Attach images, videos, or documents if necessary.
Enable Acknowledgment Required – This will trigger a mandatory pop-up that employees must acknowledge.
Choose Visibility Settings:
Company-Wide – Shared with all employees.
Location-Specific – Only visible to employees at a selected location.
Team-Specific – Shared only with a designated team.
Individual Employees – Directly notify specific employees.
Click Post to publish immediately.
4. Acknowledgment & Tracking
Employees must acknowledge the pop-up before they can proceed using the app.
Admins can track acknowledgment status through the Feeds Dashboard.
If an employee has not acknowledged the update, follow-up notifications can be sent.
5. Managing Priority Updates
Edit or Remove a post using the More Options (⋮) menu.
Resend Notifications to employees who have not acknowledged the update.