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How do I set up my Carecentre.io account?

How to accept your invite, set up your account, and log in for the first time

Vedant Mistry avatar
Written by Vedant Mistry
Updated over 4 months ago

Setting up your Carecentre.io account is quick and easy. Follow these steps to get started:

Step 1: Receive Your Invitation

Your employer will send you an invitation email to join Carecentre.io. This email will contain a unique link to set up your account.

  • Check your inbox (and spam/junk folder) for the invitation.

  • Click on the link provided in the email.

Step 2: Create Your Account

Once you click the link, you will be redirected to the Carecentre.io sign-up page.

  • Enter your full name and create a secure password.

  • Confirm your email address.

  • Click Sign Up to proceed.

Step 3: Set Up Your Profile

After signing up, you will be prompted to complete your profile:

  • Add or verify your personal details, such as phone number and job role.

  • Upload a profile picture (optional).

  • Set your notification preferences to stay updated.

Step 4: Download the Carecentre.io App

For easy access to your schedule and communication tools, download the Carecentre.io mobile app:

  • iOS Users: Search for "Carecentre.io" on the App Store.

  • Android Users: Find "Carecentre.io" on the Google Play Store.

  • Log in using your registered email and password.

Step 5: Log In and Explore

Once your account is set up:

  • Log in to your Carecentre.io account on mobile app.

  • Explore your dashboard to view shifts, request leave, and access CareCulture for communication.

  • Familiarise yourself with the settings and features available.

Troubleshooting & Support

If you don’t receive an invitation email or face any issues during setup:

  • Check with your manager to ensure your email is correctly registered.

  • Contact employer for assistance.

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