Days off in Carecentre.io refer to designated non-working days when an employee is not scheduled for a shift. These may be part of regular work patterns or specific requests approved by a manager. Employees can view their days off directly in the app.
Types of Days Off
Scheduled Days Off – These are regular non-working days assigned as part of a set rota or shift pattern.
Approved Leave – If a leave request (such as annual leave or unpaid leave) is granted, the system will mark those dates as days off.
Unavailability Entries – If an employee has marked specific dates as unavailable, managers may take this into account when scheduling shifts, but it does not guarantee a day off.
Viewing Your Days Off
Open the Shift section from the home.
Check your schedule to see which days you are not assigned a shift.
Approved leave and scheduled days off will be visible in your rota.
Difference Between Days Off and Leave
Days Off: Automatically assigned based on rota patterns or unavailability considerations.
Leave Requests: Require manager approval and can be paid or unpaid, depending on company policy.
Important Notes
If a day off is part of a shift pattern, no action is needed from employees.
If you need a specific day off, you must request leave or update your unavailability in the My Availability section.
Being unavailable does not guarantee a day off unless a manager approves leave or adjusts the rota accordingly.
Troubleshooting & Support
If you are unsure about your scheduled days off:
Ensure your app is updated to the latest version.
Contact your manager for clarification on rota assignments.
Refresh the app or log out and log back in.
By understanding how days off work in Carecentre.io, employees can effectively plan their schedules and ensure accurate time management.