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Checking Leave Allowance in Carecentre.io

Vedant Mistry avatar
Written by Vedant Mistry
Updated over 3 months ago

Keeping track of your leave balance ensures you plan time off effectively. In Carecentre.io, employees can quickly check their remaining leave entitlement using the mobile app.

How to View Your Leave Allowance

  1. Open the Carecentre.io App – Ensure you are logged in.

  2. Navigate to the Leave Section – Tap on Leave from the home screen.

  3. Check Your Balance – Your remaining leave entitlement is displayed at the top of the leave request screen.


What Leave Balances Are Displayed?

  • Annual Leave Balance – Shows how many paid holiday days you have left.

  • TOIL (Time Off in Lieu) Balance – Displays any accrued time off for extra hours worked.

  • Sick Leave Entitlement – May be visible depending on company policy.

  • Custom Leave Balances – Some organisations provide additional leave types, which may be displayed.


Common Questions About Leave Allowance

Why can’t I see my leave balance?

  • Your organisation may not display leave balances.

  • You may need to contact your manager for specific entitlements.

  • Ensure you are logged into the correct account and refresh the app.

How often is my leave balance updated?

  • Leave balances update automatically when a new leave request is approved.

  • Some organisations update balances at the start of the leave year.

Does my unused leave carry over?

  • This depends on your company’s policy; check with your manager for details.


Troubleshooting & Support

If you experience issues checking your leave balance:

  • Refresh the app – Log out and log back in.

  • Update your app – Ensure you are using the latest version.

  • Contact your manager – Some leave balances may require HR approval to be visible.

By using the Leave Allowance feature in Carecentre.io, employees can stay informed about their time-off entitlement, ensuring smooth leave planning and scheduling.

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