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Clocking In and Out Using a Terminal in Carecentre.io

Vedant Mistry avatar
Written by Vedant Mistry
Updated over 3 months ago

Employees can use a Carecentre.io terminal to clock in and out for their shifts, ensuring accurate time tracking and compliance with workplace policies. Follow this guide to use the terminal effectively.

How to Clock In Using a Terminal

  1. Locate the Terminal – Go to the designated Carecentre.io terminal at your workplace.

  2. Enter Your PIN – Use your assigned PIN code to authenticate yourself.

  3. Confirm Your Shift Details – The terminal will display your scheduled shift.

  4. Tap ‘Clock In’ – Once confirmed, your clock-in time is recorded.

  5. Receive Confirmation – The terminal will display a confirmation message indicating a successful clock-in.

How to Clock Out Using a Terminal

  1. Access the Terminal – Use the same terminal where you clocked in.

  2. Enter Your PIN – Authenticate yourself using your PIN code.

  3. Confirm Shift Details – The system will show your recorded clock-in time.

  4. Tap ‘Clock Out’ – Your work session will be logged.

  5. Receive Confirmation – The terminal will display a message confirming your clock-out.

Important Notes About Terminal Clock-Ins

  • Clock-in and clock-out times are recorded in real-time and synced with your timesheet.

  • If you forget to clock in or out, inform your manager so they can adjust your records.

  • PIN authentication is the only method available for clocking in and out at a terminal.

Common Questions About Terminal Clock-Ins

What if I forget my PIN?

  • Contact your manager to retrieve or reset your PIN.

What if the terminal is not working?

  • Restart the terminal and try again.

  • If the issue persists, report it to your manager.

Can I clock in at any terminal?

  • Some organisations restrict clock-ins to specific locations; check with your manager.

Troubleshooting & Support

If you experience issues with clocking in or out:

  • Ensure your PIN is correct – Contact your manager if you need assistance.

  • Check for system updates – Some terminals require periodic updates.

  • Contact your manager – If clock-ins fail, manual adjustments may be required.

By using the Carecentre.io terminal for clocking in and out, employees can ensure accurate work records and streamlined payroll processing.

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