Employees can manage and update their personal details in the Carecentre.io mobile app. Keeping your information up to date ensures accurate communication and payroll processing. Follow the steps below to add or change your personal details.
How to Update Your Personal Details
Open the Carecentre.io App – Ensure you are logged in.
Go to Account Settings – Tap on your profile from the home screen.
Edit Your Personal Information – Select the details you want to update, such as:
Name
Contact Number
Email Address
Emergency Contact
Home Address (if applicable)
Save Changes – Tap the Save button to update your details.
Verification (if required) – Some changes, like email updates, may require verification.
Who Can Edit Personal Details?
Employees can update their own basic details such as contact information.
Some details, such as job title or pay-related information, can only be edited by managers or HR.
Common Questions About Updating Personal Details
Why can’t I update certain fields?
Some information is restricted and must be updated by HR or your manager.
What if I need to change my email address?
Updating your email may require verification or approval from your organisation.
Will my manager be notified of changes?
In some organisations, managers or HR receive notifications when key details are updated.
Troubleshooting & Support
If you are unable to update your personal details:
Ensure your app is updated – Some features require the latest version.
Check for field restrictions – Some details may be locked for editing.
Contact your manager or HR – If you need assistance updating restricted details.
By keeping your personal details updated in Carecentre.io, you ensure that your employer has the most accurate information for communication, payroll, and emergency contact purposes.