Employees can customise their notification preferences in the Carecentre.io mobile app to control alerts related to shifts, leave requests, and company updates. Follow the steps below to change your notification settings.
How to Change Notification Settings
Open the Carecentre.io App – Ensure you are logged in.
Go to the More Menu – Tap on More from the bottom navigation menu.
Select Notification Settings – This will open the notification preferences page.
Enable or Disable Notifications – Toggle the settings based on your preferences.
Save Your Changes – Your updated preferences will take effect immediately.
Understanding Notification Types
Push Notifications – Real-time alerts on your mobile device.
Email Notifications – Updates sent to your registered email.
Common Questions About Notifications
Why am I not receiving notifications?
Ensure notifications are enabled in both Carecentre.io and your device settings.
Check if your app is updated to the latest version.
Verify that you haven’t muted notifications for the app.
Can I turn off all notifications?
Some critical notifications, such as shift changes, may be required by your organisation.
You can customise which alerts you receive in the Notification Settings menu.
Will my manager know if I turn off notifications?
No, notification preferences are personal settings and do not affect your manager’s view.
Troubleshooting & Support
If you experience issues with notifications:
Check your device settings – Ensure notifications are enabled for Carecentre.io.
Refresh the app – Log out and log back in.
Contact support – If notifications still don’t work, reach out to your manager or IT team.
By managing your notification settings in Carecentre.io, you can stay updated on important work-related events while minimising unnecessary alerts.