Employees can update or remove their profile photo in the Carecentre.io mobile app to ensure their account is up to date. Follow these steps to change or delete your profile picture.
How to Change Your Profile Photo
Open the Carecentre.io App – Ensure you are logged in.
Go to the More Menu – Tap on More from the bottom navigation menu.
Select Profile Settings – This will open your account details.
Tap on Your Profile Photo – You will be given the option to update it.
Choose a New Photo – Select one of the following:
Take a New Photo using your device camera.
Upload an Existing Photo from your gallery.
Save Changes – Your new profile photo will be updated immediately.
How to Remove Your Profile Photo
Go to Profile Settings – Follow steps 1-3 above.
Tap on Your Profile Photo – Open the options menu.
Select Remove Photo – This will delete your current profile picture.
Confirm Removal – Your profile will revert to the default avatar.
Common Questions About Profile Photos
Why can’t I change my profile photo?
Some organisations restrict profile picture changes. Contact your manager or HR if you’re unable to update it.
What file formats are supported?
Carecentre.io supports JPG, PNG, and HEIC images.
Will my manager be notified when I change my photo?
No, profile photo updates are not visible to managers unless required by company policy.
Troubleshooting & Support
If you experience issues updating your profile photo:
Ensure your app is updated – Some features require the latest version.
Check file size and format – Large or unsupported file types may not upload.
Contact support – If you are unable to update or remove your photo, reach out to your manager or IT team.
By managing your profile photo in Carecentre.io, you can keep your account updated with a professional or personal image that suits your preference.