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Using Feeds for Workplace Communication & Best Practices for Engagement in Carecentre.io

Vedant Mistry avatar
Written by Vedant Mistry
Updated over 3 months ago

The Feeds feature in Carecentre.io is a powerful tool for improving workplace communication. It helps employees stay informed, interact with company updates, and engage with discussions. Following best practices ensures meaningful engagement and effective communication.

Why Use Feeds for Workplace Communication?

  • Instant Information Sharing – Employees receive real-time updates on important announcements.

  • Encourages Engagement – Team members can like, comment, and acknowledge updates.

  • Improves Transparency – Policies, recognitions, and workplace discussions are shared openly.

  • Centralised Communication – Reduces reliance on emails by keeping conversations in one place.


How to Use Feeds Effectively

  1. Open the Carecentre.io App – Ensure you are logged in.

  2. Navigate to Feeds – Tap on Feeds from the bottom navigation menu.

  3. Browse Posts – View company updates, discussions, and recognition posts.

  4. Engage with Content – Like, comment, or acknowledge important updates.

  5. Post & Share (If Permitted) – Managers and admins can create new updates.


Best Practices for Engaging with Feeds

1. Keep Communication Clear and Concise

  • Use simple language to ensure messages are easy to understand.

  • Avoid excessive jargon or overly complex explanations.

2. Encourage Two-Way Communication

  • Ask employees to comment and engage in discussions.

  • Respond to questions to keep conversations productive.

3. Acknowledge Important Updates

  • Some posts may require acknowledgment before continuing in the app.

  • Managers can track acknowledgments to ensure employees have read key updates.

4. Recognise and Appreciate Employees

  • Use Feeds to highlight employee achievements and contributions.

  • Kudos posts help boost morale and workplace positivity.

5. Use Multimedia for Better Engagement

  • Attach images, documents, or links to enhance posts.

  • Visual content increases engagement and message retention.

6. Set the Right Visibility for Posts

  • Ensure messages are directed to the right teams or departments.

  • Use company-wide visibility only for major announcements.


Common Questions About Feeds

Who can post on Feeds?

  • Posting permissions depend on company settings. Typically, managers and admins can post.

Can I turn off notifications for Feeds?

  • Employees can manage notifications in More > Notification Settings.

How do I know if my acknowledgment is recorded?

  • You will see a confirmation message once you acknowledge a post.


Troubleshooting & Support

If you experience issues with Feeds:

  • Ensure your app is updated – Some features require the latest version.

  • Check your permissions – Posting access may be restricted.

  • Contact support – If issues persist, reach out to IT or HR for assistance.

By using Feeds for Workplace Communication and following Best Practices for Engagement, employees and managers can create an interactive, transparent, and collaborative work environment in Carecentre.io.

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