Managers with rota access only can request extra time approval for employees if they worked beyond their scheduled shift. The request must be approved by a manager with permission to approve extra time. This feature allows better control over overtime requests and ensures accurate tracking of working hours.
How to Request Extra Time for an Employee
1. Access the Clock Details Screen from the Rota
Log in to your CareCentre.io manager account.
Navigate to the Rota section.
Locate the shift for which extra time needs to be requested.
Click on the shift to open the Clock Details screen.
2. Enable Extra Time Request
Toggle the ‘Request for Extra Time Approval’ switch.
Enter the extra time duration beyond the scheduled shift.
(Optional) Add a note explaining why the extra time is being requested.
3. Submit the Request for Approval
Click ‘Update’ to submit the extra time request.
The request is sent to a manager with extra time approval permissions for review.
Until approved, the extra time remains pending and does not affect payroll.
How the Approval Process Works
1. Identifying Pending Extra Time Requests
Managers with approval permissions can see pending extra time requests in the Clock Details screen.
Requests are flagged for review before they are applied.
2. Approving or Rejecting the Request
Approve: The extra time is added to the employee’s paid hours.
Reject: The request is denied, and the employee is only paid for their scheduled hours.
Employees and requesting managers are notified of the decision.
Why Use Extra Time Requests in CareCentre.io?
1. Controlled Overtime Requests
Prevents unauthorised extra time payments.
Ensures that only approved extra hours are paid.
2. Transparency in Attendance Management
Managers with rota access can submit requests but cannot approve them.
A separate manager must approve or reject the request for accountability.
3. Streamlined Payroll Adjustments
Extra time is only added after approval, preventing unnecessary payroll discrepancies.
Frequently Asked Questions (FAQs)
Can a manager approve their own extra time request?
No, requests must be approved by a different manager with extra time approval permissions.
Does an employee get notified when extra time is requested?
No, notifications are only sent once the extra time request is approved or rejected.
Can a manager adjust extra time after approval?
Yes, approved extra time can still be modified before final payroll processing.
What happens if an extra time request is rejected?
The handling of rejected extra time requests depends on company settings. Some organisations may pay only for the originally scheduled hours, while others may apply different policies such as partial compensation or adjusted time tracking.